Answera Voice handles every emergency call 24/7 because in restoration, the company that responds first gets the job and saves the customer.
Get Free DemoIn a restoration emergency, a 60-second delay can cost you a five-figure job.
Restoration emergencies do not follow a schedule. They happen at 3am on a Sunday, mid-morning on a holiday, and at every inconvenient moment in between. The homeowner whose basement is flooding is not patiently comparing three restoration companies. They are calling numbers one by one and going with whoever picks up first and sounds like they know what they are doing. Your crews are already on site in difficult conditions and cannot stop to take inquiry calls. Insurance adjusters and property managers who cannot reach you quickly will find someone who can, and those referral relationships are worth far more than a single job.
First on the phone. First on the scene.
Answera answers every emergency call the instant it comes in, at any hour, with a response that matches the urgency of the situation. For active emergencies it captures the full address, assesses what is needed, and dispatches your crew immediately. For insurance and adjuster calls it handles the communication professionally and records every detail. Commercial damage inquiries are assessed for urgency and an emergency site visit is booked on the spot. You never miss the call that could be your biggest job of the month.
How a call plays out.
What your customers hear when they call while you are on a job or after hours.